Question Why are Dr.Cook's Products Frozen?
AnswerFreezing is an effective method of keeping raw whole food without sacrificing quality or adding additives. Freezing kills protozoa (such as Toxoplasma) and multicellular parasites (such as the hydatid tapeworm) and halts the growth of numerous bacteria, increasing the product’s safety.
Question Can Dr.Cook's BARF meals be fed to pets with health problems?
AnswerYes, in many circumstances. Dr.Cook’s BARF might be just what the doctor recommended. Many owners write, email, or call to inform us that feeding Dr.Cook’s BARF has significantly decreased or eliminated many of their pet’s health issues.

A change in the ingredients can help control a situation that our pet is facing, such as high blood sugar. Needless to say of course, that special conditions should be treated according to our vet’s advice. 

Question How do I prepare and serve Dr.Cook’s BARF meals?
Answerr.Cooks’s BARF meals  are individually sealed in easy-open trays to make meal times easy. 

You can use 3 defrosting methods depending on the time you have.

1. Defrosting in the Fridge
To thaw, simply  place the plastic container in  the refrigerator for slow defrost.
 The maximum refrigeration time after defrost  (in a closed container) prior to serving is 48 hours.
2. Defrosting on the counter
Leave the tray on the counter at room temperature until it is ready and then keep it in the refrigerator  for up to 48 hours
3. Microwaving
Dr.Cook’s trays are safe to  use in the microwave. You can microwave for about 3-5 minutes.
Beware do not over microwave it or use a regular oven- the meal should be raw in order to keep all healthy minerals and vitamins.

The meals  should not be frozen again once defrost.
Once defrost, feed to your pet and allow them up to 30 minutes to eat, then any uneaten food should be discarded.

When handling BARF meals, you should take all precautions as when handling any  raw food, such as using clean knives and containers.